eCall emergency alert system launched

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03 April 2018
eCall leverages EGNSS to get emergency responders to accident sites faster

As of 31 March 2018, all new car and light van models sold in the EU have to be fitted with eCall devices that automatically alert rescue services in the event of an accident, sending their position. The aim of the system is to reduce the emergency response time for road accidents and to save lives.

eCall is activated automatically as soon as in-vehicle sensors detect a serious crash. Once activated, the system dials the European emergency number 112 and establishes a telephone link to the appropriate emergency call centre.

Leveraging EGNSS (Galileo and EGNOS), the system sends the time of incident, the accurate position of the crashed vehicle and the direction of travel to the emergency services, enabling the emergency responders to get to the accident site faster. An eCall can also be triggered manually by pushing a button in the car, for example by a witness to a serious accident.

GSA Guidelines

Ahead of the eCall launch, the European GNSS Agency (GSA) and the Joint Research Centre, the European Commission’s in-house science service, published a set of guidelines to help the eCall industry value chain to pre-test the accuracy of their new devices and understand how to reap the benefits of Galileo.

Commenting on the eCall launch, GSA Executive Director Carlo des Dorides said that knowing the precise location of a road accident would speed up the emergency response. “Thanks also to EGNOS and Galileo, eCall will enable emergency response teams to locate an accident faster and with much greater accuracy, thereby saving more lives, an important day for Europe and Galileo!” he said.

In fact, it is estimated that eCall can speed up emergency response times by 40% in urban areas and 50% in the countryside and can reduce the number of fatalities by at least 4% and the number of severe injuries by 6%.


Over 25,500 people were killed and 135,000 people were seriously injured in road accidents in the EU 2016, according to figures released by the European Commission. In addition to the tragedy of loss of life and injury, this also carries an economic burden of around EUR 130 billion in costs to society every year.

Against this backdrop, the estimated cost of eCall devices of less than EUR 100 per vehicle at the date of entry into force of the proposed regulation does not seem very high. Moreover, this cost is expected to decrease even further in the future, following cost trends for electronic components and also due to economies of scale.

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Updated: Dec 08, 2022