EGNOS and Galileo User Satisfaction Survey 2023 is open, and we want to hear from you!

Published: 
24 November 2023
The EGNSS User Satisfaction Surveys aim at collecting valuable feedback from current and potential users.
The EGNSS User Satisfaction Surveys aim at collecting valuable feedback from current and potential users.

Continuing from the combined survey model launched last year, this multiple-choice survey only takes a few minutes to complete but your contribution can have a huge impact on the future performance of EGNOS and Galileo. 

"Through our User Satisfaction Survey 2023, we are empowering industries to shape the future of EGNOS and GALILEO. From assessing new features to gauging usefulness, every opinion counts,” recalled Carmen Aguilera, Operational Market Development Manager at EUSPA.

Market segment questions tailored to your industry

The survey is designed to tailor questions to suit you or your company by assessing specific market segments. Choose from one or multiple market segments such as maritime and inland waterways, surveying and mapping, location-based services (e.g. smartphones, IoT), agriculture, rail, and more. You will be then asked some simple questions based on your chosen market segments and you are done! 

This year, the Galileo part of the survey also includes questions on satisfaction on the High Accuracy Service (HAS), a new service implemented in January 2023 and HAS and Open Service Navigation Message Authentication (OSNMA) reports. The EGNOS part of the survey covers all EGNOS services and the usefulness of notifications of outages and degradation. Current non-users are also welcome to take the survey and report their past experiences with compatibility or performance. 

See how easy it is for yourself and take the User Satisfaction Survey 2023

The deadline to answer is end of March 2024.

Results 

The results of the survey will be compiled into a survey report and will be available in 2024. 

Last year’s user performance report for EGNOS is now available. Galileo user reports (2022 report available soon) can be found here.

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Updated: Feb 22, 2024