User Surveys

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EGNSS User Satisfaction Survey

EUSPA regularly seeks feedback from EGNSS (EGNOS and Galileo) users so we can improve our services based on practical experiences and user expectations. The survey addresses all market segments and stakeholders, from receiver manufacturers to final users, including integrators and application developers, researchers, and academia, ensuring that every perspective is valued.

EUSPA’s 2024–2025 Galileo User Satisfaction Survey Results have been published. Find out more.

EGNOS and Galileo User Satisfaction Survey 2025

The EGNSS 2025 survey is now open, and we invite all users to share their feedback.

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Creation of the GSA, the European GNSS Supervisory Authority.

The EUSPA Headquarters are opened in Prague, Czech Republic.

The Galileo Security Monitoring Centre (GSMC) is opened in St Germain en Laye, France. The GNSS Service Centre (GSC) is inaugurated in Madrid, Spain.

The Agency takes over the responsibility of EGNOS exploitation and services development.

Galileo Initial Services are declared with ongoing support for Galileo users through the GNSS Service Centre (GSC) and a 24/7 security monitoring thanks to the GSMC. EUSPA becomes the Galileo Service Provider.

EUSPA organises the first User Consultation Platform.

EUSPA oversees the Galileo satellite Launch and Early Orbit phase for the 1st time.

EUSPA launches the procurement of the GOVSATCOM secure ground segment, the GOVSATCOM Hub.

The GSA becomes the European Union Agency for the Space Programme (Regulation 2021/696; 28 April).

The Security Accreditation Board of the EU Space Programme (SAB) becomes responsible for the security accreditation of all the EU Space Programme components.

Signature of the Financial Framework Partnership Agreement (FFPA) between European Commission (EC), EUSPA and European Space Agency (ESA).

EUSPA, under EC delegation, coordinates the governmental users’ community and collects user needs for GOVSATCOM.

EUSPA publishes the first EO and GNSS Market Report.

EUSPA has created a network of 1000 start-ups and 28 investors and organises the first CASSINI Entrepreneurship Days.

EUSPA supports the EC on the development of IRIS2, the new EU Secure Satellite Constellation and the SAB is responsible for its security accreditation.

EUSPA takes over the EU Space Surveillance and Tracking (SST) Front Desk, which is relocated to the GSMC, Spain.

Around 1000 EGNOS-based procedures implemented in 500 airports and helipads using EGNOS Safety of Life procedure.

Within a span of 20 years, EUSPA saw a 300% staff increase, with more than 40000 applications reaching EUSPA.

EUSPA budget doubled to reach €70M/year and €9.5B is delegated over 2021-2027. In average, 300 contract actions are managed each year.

EUSPA becomes the Contracting Authority of the Galileo contracts in execution and the System Prime of the System in Operations.

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